Have you ever faced a difficult situation when you had to choose between sorting it out yourself, or asking someone else for an easy fix? What did you choose — and would you make the same choice today?

It’s rare that I ask someone for help in any difficult situation that I’m facing. I usually just deal with it on my own. Though there have been times where I asked one of my best friends what they would do if they were in my shoes, I usually just use their advice as a guide to weigh my options but ultimately it’s my decision that prevails. I don’t really feel comfortable doing exactly what someone suggested because we are all different and what works for someone else doesn’t mean would work for me. I try my best to balance everything and think of all the options I have before arriving at any conclusion. If it feels right, then I go for it. But if it doesn’t, I try to figure out ways on how I can address the problem with minimal to no damage at all. I’ve been told that I take so long to decide sometimes because I have too many options but that’s how I’ve always addressed any difficult situations I’ve faced and it always worked out for me. I’ve also had friends from way back in my early teens who have complemented me in how I handled myself in difficult situations. They said that they could never tell if I was going through something which I thought was very nice of them to say. Boy, if they only knew the hardships that I’ve been through. 🙂 The thing is when I’m around family and friends, the last thing on my mind are my problems. I want to enjoy the moment and really be there with them 100%. Plus I don’t want to give them something to worry about so I do my very best to figure things out on my own. When I’m completely at a loss and don’t know what to do anymore, I read self-help books or online articles to help myself come up with the best decision. It’s always been rewarding and I couldn’t be more happy with that.

However, it is completely different in work place situations especially when you’re in IT (Information Technology) and you are working directly with people who are relying for your help. You have to be open to suggestions and even putting it to use because customer service is a priority. Of course you can tailor it to what works best for you because you’re the one who’s going to do the job but you have to take into consideration what the customer suggests as well as your boss and colleagues. This doesn’t mean that the customers get everything that they ask for. There’s always a balance with everything and that’s why there are company policies that everyone abides by. 

*DP